Our employees are our best assets and we are committed to promote their development here in Telkom Kenya. We are looking for self- driven and results oriented individuals to fill the following challenging and exciting Positions in our Information Technology (IT) department.
Job Title: Servers & Storage Architect
Department: Information Technology & Networks (IT&N)
Section: IT Architecture Design & Implementation
Division: IT Databases & Operating Systems
Responsibilities
- Design and draw up of server and storage hardware specifications to meet the dynamic company’s computing need.
- Liaise with server and storage vendors to ensure implementation adheres strictly to design
- Implement the security, accessibility control and protection of the intranet resources as defined in the IT policy document.
- Monitor server and storage performance and resources utilization with a view to establishing optimal systems performance.
- Weekly reporting of server environment status
- 1-2 Years working experience in a data center environment.
- Knowledge of Windows Server and UNIX / LINUX operating systems.
- Experience working with Server Hardware and Storage systems
- Experience with management systems e.g. HP Open view will be an added advantage.
- Good communication and written skills
Bachelor's degree in Information Technology, Engineering, Computer Science or a related discipline.
Job Title: OS & Anti Virus Implementation Architect
Department: Information Technology & Networks (IT&N)
Section: IT Architecture Design & Implementation
Division: IT Databases & Operating Systems
Responsibilities
- Design and draw up of company’s software requirements & specifications to meet the business need.
- Responsible for planning and overseeing software upgrades, patch management and deployment.
- Ensuring maximum virus protection for the enterprise and proactive detection and remedies.
- Automating & ensuring standardization on company computers.
- Weekly reporting and activity schedules.
- 1-2 Years working experience in a busy IT environment.
- Hands-on expertise of Windows Operating systems , UNIX and LINUX operating systems.
- Professional certification in Operating Systems is an added advantage.
- Experience working with different computer brands
- Good communication and written skills
Bachelor's degree in Information Technology, Engineering, Computer Science or a related discipline
Job Title: System Integration & Quality Control Architect
Department: Information Technology & Networks (IT&N)
Section: IT Architecture Design & Implementation
Division: IT Systems Integration & Quality Control
Responsibilities
- Lead implementation activities for functional areas, including functional design, build, testing, training development and documentation.
- Ensure consistent corporate application development and deployment.
- Custodian of the Change Management System
- Ensure the changes adhere to the IT Policy
- Maintains the Change Management systems guide
- Work with application owner to ensure that the proposed changes are implemented in a way that minimizes the risk of negative impacts.
- Monitor the progress of change requests.
- 1-2 years working knowledge in Microsoft .NET and RDBMS
- Working experience in system analysis and design
- Good communication and written skills.
University Degree in computer science or related field.
Job Title: Application Developer - CRM Product Management
Department: Information Technology & Networks (IT&N)
Section: IT Architecture Design & Implementation
Division: Business Support Systems
Responsibilities
- Implement appropriate applications that meet user requirements.
- Lead implementation activities for functional areas, including functional design, build, testing, training development and documentation.
- Ensure all developments maintain a consistent view and feel.
- Perform any other duty as may be assigned by the controlling officer
- 1-2 years working knowledge in Microsoft .NET and RDBMS
- Working experience in system analysis and design
- Good communication and written skills.
University Degree in computer science or related field.
Job Title: Application Developer – Purchasing Solution
Department: Information Technology & Networks (IT&N)
Section: IT Architecture Design & Implementation
Division: Business Support Systems
Responsibilities
- Implement appropriate applications that meet user requirements.
- Lead implementation activities for functional areas, including functional design, build, testing, training development and documentation.
- Ensure all developments maintain a consistent view and feel.
- Perform any other duty as may be assigned by the controlling officer
- 1-2 years working knowledge in Microsoft .NET and RDBMS
- Working experience in system analysis and design
- Good communication and written skills.
University Degree in computer science or related field.
Job Title: System Analysts/Programmers
Department: Information Technology & Networks (IT&N)
Section: IT Architecture Design & Implementation
Division: Business Support Systems
Responsibilities
- Application analysis , Design and development
- Systems documentations.
- Design and develop users' manuals and corresponding training programs for a system being developed.
- 1-2 years experience in IT
- At least 1years experience in software development
- Knowledge of VB, NET ,C++ or C#
- At least 1 year SQL or Oracle experience
- Analytical skills
University Degree in computer science or related field.
Job Title: Database Administrator
Department: Information Technology & Networks (IT&N)
Section: IT Management Centre
Division: Business Continuity & Security
Responsibilities
- Administer and maintain all corporate (Regional & Headquarter) databases in the areas of: maintenance, recovery, tuning, performance, and troubleshooting
- Research and recommend optimal hardware configurations for Database Servers.
- Work with system administrators in setup of said servers
- Installation, configuration, upgrading, migration and patching of Oracle databases in heterogeneous environment (UNIX, SUN Solaris, Windows). Extensive experience with RDBMS, RAC, installations, RMAN, OEM, DataGuard, database tuning and troubleshooting.
- Development support, production support, and design review in a complex environment.
- Plan, Implement and test disaster recovery system, using RMAN and custom written shell scripts. Create and maintain Oracle DataGuard configuration.
- Database monitoring and tuning, application and queries using TKPROF, OEM,
- Extensive experience in tuning complex OLTP database with several thousands of concurrent users.
- Creation, maintenance and tuning data warehouse databases. In particular, experience with both RAC and OPS.
- Evaluating, reviewing and assisting developers create data models
- Good communication skills and organizational abilities.
- Team Player
- Knowledge of multiple database systems e.g. MS-SQL Server 2005-2008
- Bachelors Degree in Computer Science, Engineering or related field
- Oracle Certification a must. Knowledge of an additional RDBMS will be an added advantage
- Experience in Data Centre Operations
Department: Information Technology & Networks (IT&N)
Section: IT Management Centre
Division: Business Continuity & Security
Responsibilities
- Support, develop, administer, and maintain the back-office infrastructure of Telkom Kenya, which includes servers, data centre, and storage facilities, as well as server-side middleware and application software, located in the headquarters as well as regional centres across the country;
- Provide second line support for users and customers for the resolution of incidents and problems related to the server infrastructure;
- Be responsible for the execution of planned maintenance operations as described by the applicable procedures;
- Be able to supply the installation, technical, support and maintenance documentation;
- Develop administrative procedures for recurring system administration activities;
- Investigate technical possibilities and new solutions in answer to requests from management and customers;
- Support in the design, deployment and configuration of new server-side solutions, providing engineering and implementation support;
- Participate in on call duty shifts for out of hour support
- Perform other duties as assigned.
- 1-2 years experience with Windows 2000/2003 Server platforms with an emphasis on Active Directory and Domain Management.
- Strong background in Exchange 2000/2003 messaging system.
- Solid knowledge of LAN/WAN configurations to include experience with Cisco routers & switches, Internet firewalls, and wireless technology.
- Basic Windows scripting skills.
- Experience setting up and managing database systems such as SQL Server.
- Advanced hardware & software troubleshooting skills.
- Maintains quality customer service skills, a strong work ethic, and is a team player with the ability to work well independently.
- Must possess above average organization skills, excellent communication skills, and can demonstrate problem solving skills.
- Bachelor’s degree in Compute Science is required.
- Must possess at least 2000/2003 MCSE.
Department: Information Technology & Networks (IT&N)
Section: IT Management Centre
Division: Business Continuity & Security
Responsibilities
- Responsible for defining security frameworks for existing and new server systems.
- Responsible for system security planning, developing, and implementing security policies across multiple platforms.
- Provides support in security management and security architect standards and documentations.
- Manages and supports networking and security services in LAN, WAN and Internet network infrastructure
- Manages security devices such as firewall, IDS, VPN, etc
- Provides technical support and consultation for enhancement of and change to network & server security configuration
- Conducts active penetration tests; discover vulnerabilities in information systems
- Serves as an internal information security consultant to the organization
- Implements information security policies and procedures for the organization
- Reviews all system-related security plans throughout the organization's server infrastructure, acting as a liaison to Information Systems
- Monitors compliance with information security policies and procedures, referring problems to the appropriate department manager
- Monitors the internal control systems to ensure that appropriate access levels are maintained
- Prepares the disaster recovery plan
- Knowledge of penetration testing, VPN, firewalls, Checkpoint and networking including Cisco and/or Juniper Netscreen product sets.
- Internet messaging experience is also key including exposure to some of the following: Mimesweeper, Mailsweeper, Surfcontrol, Websence, Bluecoat, Messagelabs.
- Knowledge of Internet Proxy service.
- Knowledge of computer forensics.
- Knowledge of Oracle Database Security Implementation
- Bachelors degree in Computer Science, Management Information Systems
- 1-2 years of systems administration experience is required.
- Certified Information Systems Security Administrator and/or Certified Information Systems Auditor
Department: Information Technology & Networks (IT&N)
Section: IT Management Centre
Division: Network Infrastructure
Responsibilities
- Administer and support the corporate Information Network, i.e. Local Area Network (LAN) and Wide Area Network (WAN) to deliver set levels of network availability.
- Liaise with Data Service providers for speedy resolution of WAN Link outages.
- Liaise with Systems Administrators and Application Developers to ensure optimal network performance.
- Manage security devices , i.e. Firewalls, Intrusion Detection & Prevention devices (IDS/IPS), Virtual Private Networks (VPNs), etc
- Perform Network Analysis and documentation.
- 1-2 years working experience
- Experience in design, installation, operation and maintenance of IP based computer networks
- Good knowledge of operations of Multi-Layered network Switching, VLANs and Routing protocols using Cisco and/or Juniper product sets.
- Good knowledge of penetration testing, configuration and management of VPNs and Firewalls.
- Knowledge of commonly used network platforms such as Unix/Linux and MS Windows.
- Good communication skills and organizational abilities.
- Team Player
- Bachelors Degree or equivalent qualification in Computer Science, Engineering or related field,
- Cisco CCNA Certification,
- Microsoft MCSA and Network Security certification advantageous,
- At least 1 year hands-on experience in networking (LAN/ WAN) in a multi-vendor environment.
Department: Information Technology & Networks (IT&N)
Section: IT Management Centre
Division: Network Infrastructure
Responsibilities
- Administer and support the corporate Information Network, i.e. Local Area Network (LAN) and Wide Area Network (WAN) to deliver set levels of network availability.
- Liaise with Data Service providers for speedy resolution of WAN Link outages.
- Liaise with Systems Administrators and Application Developers to ensure optimal network performance.
- Manage security devices , i.e. Firewalls, Intrusion Detection & Prevention devices (IDS/IPS), Virtual Private Networks (VPNs), etc
- Perform Network Analysis and documentation.
- 1-2 years working experience
- Experience in design, installation, operation and maintenance of IP based computer networks
- Good knowledge of operations of Multi-Layered network Switching, VLANs and Routing protocols using Cisco and/or Juniper product sets.
- Good knowledge of penetration testing, configuration and management of VPNs and Firewalls.
- Knowledge of commonly used network platforms such as Unix/Linux and MS Windows.
- Good communication skills and organizational abilities.
- Team Player
- Bachelors Degree or equivalent qualification in Computer Science, Engineering or related field,
- Cisco CCNA Certification,
- Microsoft MCSA and Network Security certification advantageous,
- At least 1 year hands-on experience in networking (LAN/ WAN) in a multi-vendor environment.
Department: Information Technology & Networks (IT&N)
Section: IT Management Centre
Division: IT Service Delivery
Responsibilities
- In charge of ensuring critical business functions will be available to users at guaranteed service levels including the following missions:
- Measure, Control and enhance the service delivered to the users
- Service Availability & Capacity Management
- Service Level Agreement management
- Provide expert support and management for business applications
- Provide first line support and management where applicable for all internal application
- Test new and upgraded applications before implementation and rollout
- Monitor business applications to ensure systems availability
- 1 – 2 years working experience in a client server environment with DBA and /or Application support experience
- Highly developed analytical skills
- Good communication skills and organizational abilities.
- Team Player
- Bachelors Degree or equivalent qualification in Computer Science, Engineering or related field,
- Programming skills in PL/SQL,
- Microsoft MCSA and Network Security certification advantageous,
Department: Information Technology & Networks (IT&N)
Section: IT Management Centre
Division: IT Service Support
Responsibilities
- Manage the IT Helpdesk
- Provide first and second level IT support
- Ensure Service Level Agreements are designed and implemented
- Manage customer service satisfaction by performing consistent and periodic reviews of work orders and ensure proper escalation processes are performed
- At least 1 year working experience
- Excellent training, capacity building and trouble shooting skills
- Must have good communication and interpersonal skills
- Team player able to work in a multi – cultural environment with little supervision
- Bachelors Degree or equivalent qualification in Computer Science, Engineering or related field,
- Hands-on experience in networking (LAN/ WAN) in a multi-vendor environment.
Send your application to the following email address: chro @ telkom.co.ke
The Mode of application is by email only.
The deadline for receiving the applications is 26th November 2008
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