Manager Micro and SME Business - KCB Sudan Exciting Career Opportunity

Kenya Commercial Bank, renowned for its diversity and growth in the region, is currently strengthening its support for Group operations and business with the aim of maintaining Best Practice whilst also responding to the growing business needs to support internal and external Customer Service delivery objectives and increase shareholder value.

To this end, the following challenging position has arisen and candidates with the requisite competencies and qualifications described below are hereby encouraged to apply.

Manager Micro and SME Business - KCB Sudan

The Position

Reporting to the Director, Businesses Development, the Manager Micro and SME Business will be responsible for developing business opportunities in the micro, small and medium-sized enterprise sectors across the KCB branch network in Sudan for business within given limits.

This will include loans and deposits as well as other Bank products and services. The role holder will work closely with other Relationship and Branch Managers to monitor and provide expertise to grow the Bank's Micro and SME portfolio in order to achieve business targets.

Key Responsibilities

• To identify and develop business opportunities amongst existing customers as well as potential customers
• Cross-selling of the Bank's products and services to ensure maximum business
• Oversee the improvement of product knowledge of Micro and SME sector in the branch network through training and development
• Ensure excellent customer relations are maintained to facilitate growth in customer numbers and retention of the same
• Monitor market and competitor activity to maximize opportunities for new customer acquisitions and enhanced market share
• Provide senior management with appropriate reports on business progress
• Grow the Bank's portfolio and revenue through Micro Financing
• Drive performance for Micro Finance and SME products
• Undertake regular client visits to review their portfolio, determine potential cross-sells, obtain feedback and recommend new products
• Participate in product campaigns to ensure product information is readily available to customers and seek customer feedback through direct surveys at workshops and via mail shots
• Manage, coach and develop a high performance team

The Person

In order to be considered for the above position, all applicants should have:

• A university degree preferably in a financial field. (Possession of a post graduate degree or professional qualification in a related field will be an added advantage)
• 3 years management experience with specific expertise in marketing/sales/product development of Micro and SME products and services with proven success results
• Strong networking and interpersonal skills
• Excellent client relationship management
• Proven people, leadership, communication and negotiation skills
• Strong risk analysis skills
• Proficiency in Microsoft Office Suite
• A results-driven 'team player' personality with a willingness and ability to work in a dynamic working environment
• Sudanese nationality preferably
  

The above position is a demanding role in return for the fulfilment of which the Bank will provide a competitive package.

If you believe you can clearly demonstrate your abilities to meet the criteria given above, please submit your application with a detailed CV, stating your current position, remuneration level, e-mail and telephone contacts quoting "Micro and SME Manager, KCB Sudan in the subject field to recruitment@ kcb.co.ke or to KCB Sudan Head Office at Mohamed Amin Building, Juba.

To be considered, your application must be received by 25th July 2009.

Only short-listed candidates will be contacted.